FAQ
What does DrapeBabe sell?
DrapeBabe offers stylish summer and beach essentials designed to make your sunny days more comfortable, fun, and effortless.
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Orders are generally processed within 1–3 business days.
After processing, delivery typically takes 3–7 business days.
Please keep in mind that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Is shipping free?
Yes! DrapeBabe offers free shipping on eligible orders within the United States.
How can I track my order?
Once your order has shipped, tracking information will be provided when available. Please allow some time for tracking information to update after your package has been shipped.
What is your return policy?
We offer a 60-day return window for eligible items.
Items should generally be unused and in their original condition. Please contact us before sending an item back so we can provide return instructions.
Do you offer exchanges?
Yes. We offer exchanges on eligible products. Contact us within 60 days of delivery and we'll help you with the exchange process.
Who pays for return shipping?
For eligible returns, DrapeBabe covers the cost of return shipping.
How will I receive my refund?
Approved refunds are issued to the original payment method used for the purchase.
Please allow additional time for your bank or payment provider to process the refund.
What if my order arrives damaged or I receive the wrong item?
We're here to help. Contact us as soon as possible with your order number and, if applicable, photos showing the problem. We'll review the issue and help determine the appropriate solution.
Can I change or cancel my order?
If you need to make a change or cancel an order, contact us as soon as possible. We cannot guarantee changes or cancellations once an order has been processed or shipped.
Do you sell custom or personalized products?
Not at this time. Our products are currently offered as shown on our website.
How can I contact DrapeBabe?
You can reach our customer support team at:
We'll be happy to help with questions about orders, products, shipping, returns, or anything else.